Validated Designs

During the early stages of design, I worked in two-week increments where I would design a portion of the application then take it out for user feedback. This entailed in-person or remote user testing with a clickable prototype or working software. The feedback was used to validate the designs or highlight areas that needed to be revisited.

To gather feedback, each usability study would involve a prototype and a series of tasks for the user to complete. There would be a moderator and at least one note-taker. The tasks would be rated by our metrics of success. In order for a design to pass, the average on our metrics of success scale would have to be 70% or greater for each task.

Once a beta build was available, I conducted a beta program that roughly had 80 participants from 7 different countries. The purpose of the beta program was to give users a sneak peek of the new product as well as provide feedback on bugs, designs, or workflows.